“Thanks for a purchase” automation
It consists of sending an SMS when the user completes their purchase with the aim of confirming and thanking your customers for their purchase (you can include a coupon if you want). It is available as a preconfigured automation (Post purchase), and you must have previously connected your online store.
You must set:
Audience: who will receive this message.
Activation event (trigger): what needs to happen for the message to be sent?
Cancellation event: what is the expected action? In other words, the event that, if it occurs, will prevent the message from being sent.
Message: Configure the time delay between the event occurring and the message being sent, the sender, and the message text.
Message 2,3,4... (optional).
Delivery settings: Set the message limit, meaning each time the trigger event occurs, how much time should have passed since the previous message was sent before sending a new one?
Additionally, you can indicate whether this message should or should not be sent to unsubscribed contacts.
Finally, save the automation and decide whether to enable the "Active" button or not for it to go live.