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How can I send SMS to USA and Canada?
How can I send SMS to USA and Canada?
Héctor F avatar
Written by Héctor F
Updated this week

Unlike most countries, sending SMS to the U.S. and Canada requires a registered Toll-Free Number (TFN) to comply with carrier standards.

What is a Toll-Free Number (TFN)?

A TFN is a 10-digit, toll-free number that ensures your messages meet U.S. and Canadian regulations for business SMS.

To register a TFN, you must submit brand and campaign information through operators and interconnected gateways. Approval typically takes 5–10 business days.

Requirements

  • Brand & Campaign Registration: Each campaign must be registered, including the brand’s website URL.

  • User Opt-In: Users must consent to receive messages.

  • Links to Terms & Privacy: Include links to your terms and privacy policy in messages to ensure transparency.

Prohibited Content and Campaigns

The following content and campaigns are explicitly prohibited

How to Request a Toll-Free Number (TFN)?

  1. Fill the verification form and send it to us in the same format (.docx).

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