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Local Restrictions and Regulations
Local Restrictions and Regulations

All you need to know about restrictions and Regulations in each country

Raquel Lopez avatar
Written by Raquel Lopez
Updated over a week ago

Important: Due to specific regulations in certain countries, it is necessary to pre-register the sender of the SMS or URL included in the message to avoid blocks by local operators.

Failure to do so may result in messages being blocked.

List of Countries

Consult our table to identify the countries that require this pre-registration and those where the sender will be replaced by a numerical code, due to regulations by operators. It is important to note that generic names or those of other companies besides yours may be rejected or considered phishing or identity theft attempts.

For more details on how to request senders in specific countries and about the registration process, we recommend reading our comprehensive article. This link will provide you with additional information and step-by-step guidance to facilitate your requests and ensure effective delivery of your SMS messages.

Country

SENDER: Alpha ID supported?

URLs supported

Info

Afghanistan

Registration required

Contact Support

Albania

Registration required

Contact Support

Argentina

No

The sender ID will be overwritten.

Armenia

Registration required

Contact Support

Belarus

Registration required

Contact Support

Belgium

No

The sender ID will be overwritten.

Benin

Registration required

Contact Support

Brazil

No

Pre-registration required.

The sender ID will be overwritten.

Bulgaria

Registration required

Contact Support

Cameroon

Registration required

Contact Support

Canada

No, requires local Number to send

No

The message will be blocked by the network if sent with an alpha sender or with URL in the body. For further restrictions on sending to Canada, contact Support Team.

Chad

Registration required

Contact Support

Chile

No

The sender ID will be overwritten.

China

Registration required

No

Contact support.

Colombia

No

Registration required.

Free URL shorteners cannot be whitelisted

The sender ID will be overwritten.

It's forbidden to send promotional/marketing traffic between 9:00 PM and 8:00 AM.

URL: Branded URL recommended for best deliverability.

Contact Support.

Congo Democratic Republic

Registration required

Contact Support

Cuba

Registration required

Contact Support

Czech Republic

Registration required

Contact Support

Denmark

Registration required

Registration recommended

Contact Support

Ecuador

No

The sender ID will be overwritten.

Egypt

Registration required

Contact Support

Finland

Registration required

Registration required

Contact Support

France

Yes*

Bitly or other shorteners might be blocked

It's forbidden to send promotional/marketing traffic between 10:00 PM and 8:00 AM, on bank holidays and Sundays.

URL: Use of branded URL recommended

Germany

Yes

Registration recommended

Contact Support

Ghana

Registration required

Contact Support

Guinea

Registration required

Contact Support

Guinea-Bissau

Registration required

Contact Support

Hungary

No

The sender ID will be overwritten.

India

Registration required

Registration is needed for local traffic.

Registration not possible for international traffic. Sender ID will be overwritten.

Indonesia

Registration required

Contact Support

Iran

Registration required

Contact Support

Israel

No

The sender ID will be overwritten.

Italy

No

Alphanumeric Senders need to be pre-registered, and only available for local companies. If not, the sender ID will be overwritten.

Contact Support. More info here

Ivory Coast

Registration required

Contact Support

Japan

Yes

No

It is not allowed to send URLs in your messages. Messages that contain a weblink are either discarded completely or a part of the text will be removed. Contact Support

Jordan

Registration required

Registration is needed for local traffic for all operators. Contact Support

Kazakhstan

Registration required

Contact Support

Kenya

Registration required

Contact Support

Kuwait

Registration required

Contact Support

Liberia

Registration required

Contact Support

Macao

No

The sender ID will be overwritten.

Macedonia

Registration required

Contact Support

Malawi

Registration required

Contact Support

Malaysia

No

The sender ID will be overwritten. For further restrictions when sending to Malaysia please contact Support.

Mali

Registration required

Contact Support

Mexico

No

The sender ID will be overwritten.

Moldova

No

The sender ID will be overwritten.

Montenegro

Registration required

Contact Support

Morocco

Registration required

Contact Support

Mozambique

Registration required

Contact Support

Nepal

Registration required

Contact Support

New Zealand

Yes, best effort delivery

Registration required

Dedicated short codes are available to improve deliverability. For more information on this option please contact Support.

Nicaragua

No

The sender ID will be overwritten.

Nigeria

Registration required

Contact Support

Norway

Registration required

Registration recommended

Contact Support

Oman

Registration required

Contact Support

Pakistan

Registration required

Contact Support

Palestine

Registration required

Contact Support

Paraguay

No

The sender ID will be overwritten.

Philippines

Registration required

Registration required

Contact Support

Qatar

Registration required

Contact Support

Romania

Registration required

Registration required

Contact Support

Russia

Registration required

Networks in Russia filter on content to prevent abuse of SMS connections, so delivery should be considered on a "best effort" basis. Contact Support

Rwanda

Registration required

Contact Support

Saudi Arabia

Registration required

Contact Support

Senegal

Registration required

Contact Support

Serbia

Registration required

Contact Support

Singapore

Yes

Gambling, betting and adult content is not permitted to Singapore. Any such content may be blocked by the operator.

Slovenia

Registration required

Contact Support

Syria

Registration required

Contact Support

South Africa

Registration required

Contact Support

South Korea

No

The sender ID will be overwritten.

Sri Lanka

Registration required

Contact Support

Sudan

Registration required

Contact Support

Sweden

Registration required

Registration recommended

Contact Support

Taiwan

No

The sender ID will be overwritten.

Tanzania

Registration required

Contact Support

Thailand

Registration required

Contact Support

Togo

Registration required

Contact Support

Turkey

Registration required

Contact Support. Gambling related traffic is not permitted to Turkey. Any content relating to gambling may be blocked by the operator.

Uganda

Registration required

Contact Support

Ukraine

Registration required

Contact Support

United Arab Emirates

Registration required

Registration required

Contact Support

United States

No. Requires local number to send.

Registration required

Note: The message will be blocked by the network if not registered. For further restrictions when sending to the US please Contact Support

United Kingdom

Yes: registration may be required

Free URL shorteners might be blocked if operator considers it as SPAM.

Contact Support

Uzbekistan

Registration required

Contact Support

Vietnam

Registration required

Contact Support

Zambia

Registration required

Contact Support

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