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How to add the unsubscribe link to SMS
How to add the unsubscribe link to SMS
Raquel Lopez avatar
Written by Raquel Lopez
Updated over a week ago

How to opt-out

When composing your SMS campaign, you will have the option to include a URL for your contacts to opt-out of communications.

To add this URL, click on the 'Add unsubscribe link' button

Keep in mind that Instasent generates the URL, but you are responsible for composing the text that will be displayed (such as "Stop" "Unsubscribe," etc.)

The {{unsubscribe}} value will be replaced with the unsubscribe URL.

A user whoe unsubscribes will be named Unsubscribed user, and their 'Subscribed to SMS' attribute will be updated to "NO" in your audience.

Prior to confirming a campaign, you will find this option:

It is highly recommended to always keep this option checked, as it will exclude those contacts from the selected audience.

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