Setting up a domain or a subdomain with your brand for short liniks will drastically improve the results in your campaigns. Here we will explain how to set up your own domain with a short URL in a few steps. |
1. Add the URL on Instasent
In the section Settings > Short links, and then click on "Add domain for short links":
2. Define the URL type
Select Subdomain or Custom domain. You must own that domain. You can use the root domain, e.g. myshop.com or a subdomain, e.g. sms.myshop.com. It can't be used by another services. For long urls, consider to buy a shorter option for this purpose, (e.g. myshop.to):
3. Domain details
Select the automatic configuration (recommended) and then write the original URL your short URL will redirect. This URL must be your main domain.
Click on "Next" and configure the DNS/Cname records from your main domain (myshop.com) in your provider (GoDaddy, Namecheap, Dondominio, Google Domains, etc.)
You should use the records provided by Instasent:
In this example, the records would be:
Record type | Host name | Redirects to |
CNAME | SMS | check Instasent |
4. Setting up the DNS records on your domain provider
The exact steps vary depending on your provider: GoDaddy, Namecheap, Dondominio, Google Domains, among others...
However, they all follow the same principles:
If you are using a root domain (e.g. myshop.to):
Look for an option called "DNS Settings," "DNS Records," or "Advanced DNS," and update the A records of your domain to point to the IP addresses provided by Instasent (this is not the case we are discussing in our example):
Delete other A records: If there are other A records pointing to different IP addresses, delete them and save the changes.
If you are using a subdomain (e.g., sms.myshop.com):
This is the case we are discussing in this example. Look for an option called "DNS Settings," "DNS Records," or "Advanced DNS" and set up a CNAME record so that your subdomain points to the address provided by Instasent. In our example:
Record type | Host name | Redirects to |
CNAME | SMS | check Instasent |
Make sure to enter only the subdomain name, such as sms, and not the entire domain, and then save the changes.
Important:
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By following these steps, you will have correctly configured the DNS to use your domain or subdomain as a shortened link. Once the configuration is done, return to Instasent to verify and finalize the process.
Contact support
If you have any questions or need assistance during the configuration process, our support team is available to help you resolve any issues that may arise.