Adapt your SMS to the needs of your sector
Each business needs a different communication with its clients or its employees. That is why, here we present some of the most common uses of SMS in the main sectors:
1. FOR ELECTRONIC COMMERCE
SMS sending adds a fundamental value to your customers' purchasing process: trust. The main usabilities:
Abandoned cart
Security control and verification (PIN codes)
Purchase confirmation
Promotions, discounts, coupons
Shipping of transport tickets
Sending reservation of accommodation and location
Sending tickets for shows
Sending order number and delivery date
2. FOR CALL CENTER
SMS and complementary services can be very useful to support the work of the call center. Main uses:
Summary of what was agreed by phone
aAppointment reminder
Recovery of undecided users by sending them a more aggressive offer
Sending of contract adding in the text of the SMS a link that contains it
SMS manipulation prior to the work of the call center sending the offer/invitation/registration, thus preventing having to call them, saving time and costs
3. FOR NIGHT LEISURE
Get the forum of your venue or event to fill up easily and quickly thanks to the massive sending of messages. Main uses:
Mobile coupons
Confirmation of reservations in lists/reserved
General information about schedules, openings…
Reminder of events, concerts…
Contests
Communication with the staff (shifts, schedule changes…)
4. FOR BUSINESSES AND STORES
Get your business to become one of the best. Attract, capture and retain customers by sending SMS messages. Main uses:
Communication of promotions
Exclusive promotions with link to QR code
Loyalty club
Limited offers that reward immediate action
New product notice
Product to store communication
Time change information
Surveys
5. FOR SPORTS AND LEISURE
Get your customers to have a full experience in their hours of enjoyment. Main uses:
Confirmation of inscriptions to races, events...
Notifications of final results of participants
Future event alerts
Confirmation of race location and schedule
Communication of promotions
New members registration confirmation
Notices to students of sports schools
6. FOR TRANSPORTATION AND LOGISTICS
Sending SMS improves communication in companies in the logistics sector. Main uses:
Shipping confirmation
Delivery notification
Order tracking numbers
Notification to the company that sends the order that the client has received the package correctly
Customer reviews
7. FOR CLINICS AND HOSPITALS
Personal and professional treatment with sending mass messages: Main uses:
Reminders, confirmations, appointment changes
Notice of collection of medical analysis and tests
Order collection notification
Medication taking reminder
Service valuation
Worker shifts
Substitutions Incidents
8. FOR EDUCATIONAL CENTERS
Bulk SMS are a good alternative to improve communication between the center, the student and their families. Main uses:
Reminder of tutorials or meetings with parents
Exam and review dates reminder
Notification of marks obtained by evaluation
Recommendations and activity information
Notice of absences
Information on the cultural agenda of the educational center
Dissemination of special offers, events...
Congratulations on specific dates
Enrollment confirmation
9. FOR BANKING INSTITUTIONS
Communicate with your clients with great security, reliability, efficiency and confidentiality. Main uses:
Real-time information on account status, balance, movements, charges...
Sending PIN codes
Remember payment expiration Information about promotions and new products
Satisfaction surveys
10. FOR METEOROLOGY
Inform with SMS about the different meteorological phenomena in a fast, direct and safe way (Public organizations, sports companies,...). Main uses:
Alerts for precipitation, snow, extreme heat...
Alerts for Alerts for weather factors that may cause allergies, such as pollen.
Cancellations or changes of classes due to weather.
Notice of the measures to be taken into account in the activities to be carried out according to the weather forecast.
11. FOR ENGINEERING AND MANUFACTURING
Text messages are the perfect tool for internal communication and to automate alerts, alarms and reminders. Main uses:
Alert programming
Alarm notifications in facilities
Incident notices
Internal communication
12. FOR THE PUBLIC SECTOR
Facilitate procedures for your taxpayers and also keep them informed of the services available in their community through SMS. Main uses:
Payment of fees and taxes
Appointment reminder General information (opening of new centers, upcoming scholarships or grants, etc.)
Information on Public Transport (incidents, modifications...)
Confirmation of file resolution
Internal communication